Delete your account
You can permanently delete your Tono account and all associated data at any time, free of charge.
How to request deletion
Send an email to support@tonote.app from the email address associated with your account, with the subject:
Delete my Tono account
Sending the request from your account email is how we verify that the request is genuinely yours. No further information is required.
What happens next
- We will confirm receipt within 72 hours.
- Your account, notes, todos, labels, and active sessions are permanently deleted within 30 days of the request.
- You will receive a confirmation email once deletion is complete.
What gets deleted
- Your email address and account record
- All notes, todos, and labels you have created
- All active and historical sessions
What may be retained
- Operational server logs containing IP addresses and request metadata are retained for up to 7 days for abuse prevention, then automatically purged.
- Records we are legally required to retain, if any.
Questions
Email support@tonote.app.